My air conditioner stopped working properly last week. I already knew a few things to check, which I did. I looked at the filter, but it was still fairly clean since I had just changed it a few weeks prior to it conking out on me. I also looked at the condenser outside to make sure nothing had happened there, that I could see anyway. There were no weeds or rocks real close, and I couldn’t see any damage. I knew that I needed a professional who does HVAC in NYC since I didn’t know what else to look for.
I had never had to hire someone to help me with my air conditioner before, and I honestly didn’t know who to turn to. Rather than go online and pick a company that I knew nothing about, I called my boss at work. I knew that if he didn’t know a company, he would be able to find out the best one in the area faster than I could. It turns out that he not only could recommend the right company, but he had their contact info for me too.
I contacted them and told them why I was calling. They were so nice right from the start. I know that sounds logical since they are in the public sector, but you’d be surprised how many workers are not nice to the people they talk with on the phone. Anyway, they were able to send someone out. It ended up being a belt that needed replaced, which was something I would have never figured out on my own. It took the tech just a few minutes of poking around, and he even had the right belt on him. I was very impressed with this company all the way around, and I am glad my boss recommended them to me.